Demystifying the Letter of Authority (LoA) for energy purchasing
Before an energy consultancy can begin completing any work on behalf of an organisation, they must first obtain a Letter of Authority, often referred by its acronym (LoA).
The Letter of Authority is an important legal document that sometimes causes confusion among businesses, so what exactly is an LoA?
A LoA is a document signed by a business that allows a third party to correspond with UK energy suppliers on their behalf. Please note that a separate, specific LoA is usually required for water services.
It is used across different industries and is seen as a legal document. Within the energy industry, the requirement for a LoA means that no consultant or broker can act on your organisation's behalf without formal, written permission to do so. For example, without a LoA, your consultant cannot:
- Collect data on your site and meter portfolio;
- Liaise with suppliers to deal with burdensome billing queries;
- Renew or switch energy contracts;
- Find you a better deal on your energy rates.
It is important to note that many energy consultants will provide you with a template LoA so that they can act on your behalf. However, you must read the document through thoroughly to ensure you are not agreeing to any terms you may not be comfortable with. For example, a LoA shouldn’t give the consultant the right to agree to an energy contract with a supplier without the full consent of your organisation. So, despite handing the reigns of negotiation to a third party, you will still remain in full control of contract choice and placement.
Inprova Energy has published a free mini-guide to help businesses understand more about Letters of Authority. This provides tips on writing a LoA, together with information on the rules of a LoA and what energy consultants use them for.
Download the free Inprova Energy eGuide. 'Demystifying the Letter of Authority (LoA)'
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