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The human factors approach at EDF
Courtesy of Inderscience Publishers
At the dawn of the 21st century, French electricity utility EDF is facing a number of major changes, in particular the liberalisation of European energy markets and the restructuring needed to cope with this development. EDF's approach to human factors (HF) aspects is also undergoing major changes, since people obviously play a predominant role in any organisational structure.
Keywords: human factors, EDF, strategy, challenges, safety, incidents, malfunctions, operating skills, complex risk, critical organisations, France, electricity industry, nuclear industry, HRM, human resource management, nuclear safety
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