4 software found
IDS GmbH Software
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Network Management
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Asset Management with ACOS NMS
Predefined Sectors: Each sector (gas, water, electricity, ...) has its own specific requirements and focuses. The big benefit of the asset database in ACOS NMS is that the system has predefined workflows for each sector and every task which can be adapted to individual requirements. A parametrization tool is also included which facilitates the flexible complementation and management of further sectors and ...
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Outage Management with ACOS NMS
Checklist Forms for Fault Registration: Incoming faults, events and complaints are registered completely via predefined entry forms by the call centre crew or the operative staff. Depending on the type of fault/alarm, various checklists are available for the description and classification of faults, thereby enabling staff to quickly and systematically respond to incoming ...
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Maintenance Management with ACOS NMS
Depending on the type of object, you can choose between different maintenance strategies: cyclic maintenance (with predefined deadlines), status-controlled maintenance (depending on status criteria) and priority-/risk-based maintenance. Both strategies can be easily combined with one ...
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Workforce Management with ACOS NMS
Transparent Order Management: The module for job order management and staff deployment enables you to efficiently assign maintenance and troubleshooting orders to your crew and to track their progress. The dispatcher who is in charge for staff deployment has access to all upstream processes (installation, network control, maintenance, troubleshooting) and assigns pending job orders to his teams. Staff Deployment via Drag-n-DropThe graphic visualisation ...