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Invoicing expert, Chris Horwell, returns to energyTEAM
Source: Inprova Energy
Utilities expert Chris Horwell has returned ‘home’ to launch new Revenue Recovery and Invoice Validation services to help customers keep track of energy and water bills and identify errors and overcharging.
Chris, who originally worked for energyTEAM in the 1980s, brings experience of working in a wide range of industries to his new role, including eight years as Energy Manager at East Sussex County Council. As energyTEAM’s Utilities Analyst, he heads up Billing Services across energy and water.
He said: “It’s good to be back. As a company we have invested in new software and databases which allow us to provide a deep search of historic invoices for our clients’ energy bills.
“We look for anomalies and mistakes and it can often lead to revenue recovery, which is particularly important in the current climate of high energy bills.”
The service is an add-on to energyTEAM's traditional energy procurement services and has already shown impressive results. Horwell said:
“Businesses may be surprised at how often we find mistakes; from administrative and clerical errors to inaccurate or duplicated estimates or meter readings.
“Because businesses can choose to buy their energy from anywhere in the country, the billing systems are more complex and there is an overload of information - and perhaps that’s why so many mistakes are made in invoicing. Using energyTEAM to correct those mistakes can have real benefits.”
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