Reliant Customers Say “Hey Google” to Manage Their Electricity
Partnership pairs Reliant’s Truly Free Weekends program with voice commands and visual feedback from Google Home Hub
January 15, 1019 -- For the first time, Reliant customers who sign up for the company's 'Truly Free Weekends' plan will receive a Google Home Hub, a new smart display with the Google Assistant. In addition, Reliant customers can now sync their account to the smart display, giving them a new way of interacting with and managing their electricity use through voice commands and the Hub’s 7-inch screen. Reliant is also the first energy company in the U.S. using Google’s Assistant developer tools to create visual displays that provide personalized energy information.
“By joining forces with Google, our customers now have access to the newest digital technology that not only provides an energy management solution, but also helps simplify their lives,” said Elizabeth Killinger, president of Reliant and NRG Retail. “Our team has been hard at work creating commands and an interface that work seamlessly with the Google Home Hub to provide customized information about their energy use and Reliant account. We’re excited to offer our customers best-in-class service in a new and convenient way.”
The personal command center enables customers to:
- Keep an eye on electricity use with a customized weekly snapshot by saying “Hey Google, ask Reliant, how much electricity am I using?” Customers will get an estimate of their expected weekly electricity charges.
- Manage their Reliant account by asking simple questions like “Hey Google, ask Reliant, how much is my bill?” Customers can also learn more about their electricity plan with questions such as, “Hey Google, ask Reliant, when does my plan expire?” or “Hey Google, ask Reliant, when does my Free Weekend start?” Customers can also set a reminder for Google to notify them automatically when their free weekend begins.
- Control the temperature of their home with a Nest thermostat, which seamlessly connects to the Google Home Hub, with simple commands like “Hey Google, make it warmer.”
- Create personalized daily routines, just say “Hey Google, good morning,” to launch reminders, weather and commute updates. Customers can also unwind with their evening routine by saying “Hey Google, good night” to set the thermostat, turn off lights and much more.
- Get help at a glance, enjoy entertainment and more when customers ask Google Home Hub questions. They can tell it to do things, such as play music, watch videos, get the latest on weather, traffic, sports, local businesses and more.
Reliant and Google inked a partner agreement for 2019, positioning Reliant as the premier retail electricity provider of Google Home and Nest products in Texas. This collaboration allows Reliant to offer a compelling new suite of electricity plans paired with a full range of the latest smart home innovations from Google and Nest.
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Also of Interest from SGO: 9th Microgrid Global Innovation Forum - North America, March 18-20, 2019, Washington, D.C. >> visit website
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