Customer Service
If, nevertheless, your plant should suffer a fault our service team, which you can contact via our hotline, is available to you 24/7. Most problems can be determined and solved quickly by our team of experts through remote dial-up. You can reach us from Monday till Thursday from 7:00 am - 5:00 pm and on Friday from 07:00 am - 4:00 pm.
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Rapid on-site service
Our service department runs more than 20 vehicles, which are well equipped with all required tools as well as many wearing and spare parts. In emergencies, our team will be with you at short notice and will restore your plant to operational status as quickly as possible.
Benefits of our customer service in summary:
- 24/7 emergency service and troubleshooting
- Technical hotline: Remote dial-up and diagnostics, telephone consultation on technical questions
- Highly qualified engineers with more than 20 service vehicles on the road
- Advanced precision and test equipment for rapid diagnosis
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