Meter Service
The meters for recording consumption used by energy suppliers are subject to wear and must therefore be replaced every eight years. A corresponding process must therefore be established, which extends from the information provided to customers, the agreement of appointments and administration, through to the provision of the replacement meters, which are connected by the fitters. The replacement may be carried out only by suitably trained personnel and also requires suitable technical equipment. Well over 2,000,000 meters looked after by Bohlen & Doyen speak for our experience and performance capability.
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Our Services
- Operation of a meter service centre which is available to customers around the clock and 365 days a year on a special phone number
- Compilation of customer information, appointment management and route planning and coordination of the fitters
- Commissioning and de-commissioning of gas consumers, condition check of the entire system, serviceability testing
- Proper return of the replaced meters
- Full documentation of all activities
- Performance check of the gas connection, required every twelve years, in the low- and medium pressure network
Our Strengths
In addition to qualified personnel, the necessary technical equipment such as pressure gauges or special vehicles with ventilation and bleeding equipment, we use state-of-the-art data transfer systems to provide the logistics and order data. Our experience in this area sometimes allows a standardisation and optimisation of all activities and required resources, which is then reflected in the pricing of this special service.
The Advantages for our Customers
- The work on the meter is given added value through additional checks carried out by us on the building connection pipes, building gas pressure regulator and the serviceability of the installation pipes
- Comprehensive range of services which is provided from a single source and therefore causes no interface problems (meter logistics, replacement, storage and/or return to the energy supplier)
- Free service hotline with expert personnel, available to your customers 24 hours a day and 365 days a year
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