Servicing and Repair
Having your system serviced is essential to ensure that the system is running as efficiently as possible. Renewable energy systems tend to be quite in-efficient if they are not regularly serviced! This is also imperative under the Renewable Heat Incentive to ensure you keep receiving your payments and to ensure that your Manufacturers Warranty remains valid.
Cernunnos can offer servicing and repairs for all technologies:
- Solar PV
- Solar Thermal
- Air Source Heat Pumps
- Ground Source Heat Pumps
- Biomass Boilers
- CHP Boilers
Whether we have installed your unit or not we are happy to offer servicing and repair services should you require them. All engineers are fully qualified in their relevant field and all services and repairs are given a maintenance or service certificate once the visit has been completed.
Our standard costs for Call outs for repairs are as follows:
- £50 for the first half hour (diagnosis of the issue),
- £50 for every additional hour thereafter,
- No travel costs for visits within a 20 mile radius of our office, and £0.45 per mile for every mile thereafter,
- Materials will be charged at cost +10%.
Once any problem has been identified (for repairs), an estimate will be given to the cost of the repair (time taken + materials) and agreed before works proceed.