UtilliCX - Energy Efficiency & Benchmarking Software
Provide customers with the insights and information they need to be responsible energy consumers. Engagement & Insight - Intuitive energy efficiency reporting & bench-marking. Customers can easily manage multiple properties and compare performance at a consolidated or granular level. Automation & Accuracy - Real-time integration with Energy Star Portfolio Manager automates data-uploads and updates. Personalized & Relevant - Get tailored messaging with tips and tricks for improved energy consumption management.
Multi-Channel InteractionsAvailable 24x7, Web, Mobile, SMS, ChatBot, and IVR channels give customers the flexibility to choose how and when they want to interact with the utility.
Secure & PCI CompliantMulti-layered approach to security including infrastructure, application and data protection
Robust Communications EngineEvent-driven and ad-hoc communications provide customers with valuable information to help manage their accounts and expectations.
Real-Time IntegrationsCommunicating with utility systems in real-time provides up-to-date and accurate information to cut down on frustration and confusion.
User-Friendly DesignConvenient and easy-to-use tools make viewing information and submitting requests easy, from any device, anywhere, and any time. With robust out-of-the-box functionality, the UtilliCX platform helps utilities deliver an improved customer experience, increase process efficiency, gain in-depth insight, and lower the cost-to-serve.
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