ACME Cleantech Solutions Pvt. Ltd. services

Operations and management service (O&M) is an extended solution provided for remote location management and to optimize efficiencies. The unique model is designed to manage equipment and energy.  The services include diesel filling, battery life optimization and site environment management. Large telecom operators and tower companies across the globe have benefitted from the innovative service model, designed to provide fixed energy cost solution across distributed locations.

ACME provides wide spectrum of service solutions for customers across Eleven African countries, Bangladesh, India, Indonesia, Sri Lanka. ACME field services are available across business line and for non-ACME products also.The presence of one multi skilled technician per 100 Kilometre radius ensures that the service level agreements for a variety of customer requirements are meet effectively. The multi skilled technicians are extensively trained on various product lines at ACME national training school located at Rudrapur (250 KM. from National Capital New Delhi) to deliver highest efficiency at lowest service cost.The entire field force is centrally managed & monitored by Global Energy Management Centre (GEMC). GEMC’s cloud based Complaint Management System (CMS) enables monitoring of calls, GPS based field force tracking, spares management, expense management etc.

Global Energy Management Centre (GEMC) created with an objective of remotely managing energy, assets and field force has been providing critical insights to ACME’s customers.  The information patterns are analyzed for usage, cost, carbon footprint etc in a number of ways to help customers to understand consumption and usage practices & optimize influencing business processes.  The recommendations have resulted in  energy saving options like replacing or upgrading the inefficient equipment, tackling routing waste or energy theft.The center is uniquely positioned to serve clients across the globe by acquiring data from various distributed sources and ensures anywhere any time availability for real time decision making. The application is hosted in the latest cloud frame work (Private/Public) based on Microsoft Framework and Google API’s.The GEMC is powered with highest quality standards of process and certifications like ISO27001 &  SAS 70.