Layer Electronics S.r.l. services

PHONE SUPPORT;  Qualified and skilled staff is at your disposal for clarification and tips on possible checks on your equipment, which allows a mutual understanding as well as a deeper analysis of customer issues and a more timely and more appropriate answer to every question.

However, in use, problems can occur which require parts to be replaced or repaired. Replacement of defective parts can sometimes be made by the user to restore correct operation of the system which may then be returned to service. For this, spare parts will be required.

A professional installation and commissioning is of crucial importance for the long-term serviceability of power electronic converters. Layer Electronics offers the installation and commissioning of all Layer equipment worldwide. This service is performed by trained engineers and technicians. Only a commissioning performed by Layer staff guarantees a perfect installation of the system.

Power electronic converters need to be maintained regularly. A regular maintenance increases the life span of the system. Layer Electronics products generally need an extremely low maintenance. In order to guarantee the usual reliability, however, certain components should be replaced preventively after a few years. Continuous improvements may require new firmware versions or hardware components. During maintenance by Layer authorized personnel, the use of the respectively necessary and current version is given.