Outage Response & Restoration Management Brochure

Silver Sponsors: MediaPartners:PreferredPartner:October 28-29, 2009Atlanta, GAWith 500,000 customers affected by daily outages costing themapproximately $22 billion annually, 57% of utility spending is now focusedon IT to streamline and accelerate outage response and restoration operations.Book Online At:Overcoming System Vulnerabilities While Embracing a Proactive Approachfor Maintaining Reliability and Optimizing the Customer ExperienceKey Speakers:www.marcusevansbb.com/OMS2009marcus evans invites VP, Directors, Managersand Supervisors in Electric Utilities with repsonsibilities in:• Distribution / Operations• Emergency Management / Restoration• Dispatch/ Planning• Customer Service• EMS Support / Programming• Systems Reliability / Systems Control Center EngineerWho Should Attend:• Examine Georgia Power's Critical Systems Integration with the Outage Management Systems• Address Outage Management Systems Expansion Initiatives Towards a Distribution Management System with BC Hydro• IdentifyMethods with Alabama Power, of Ensuring Power Delivery Reliability• Implement Mobile Workforce Management Initiatives with Progress Energy to Effectively Impactthe Bottom Line• Manage the Quintessential Customer Experienceof an Outage with TECO EnergyAttending This Premier marcus evansConference Will Enable You to:9th AnnualCarlos TorresVP Emergency ManagementCon EdisonPeter KobzarStrategic Operational Planning ManagerBC HydroJames ConwayDirector, System OperationsCommonwealth EdisonRandy HelmickVP Transmission (Storm Boss)EntergyFeaturing Case Studies from Leading Outage Responseand Restoration Experts Including:Barb PowersDirector, Customer ServiceTECO EnergyEdwin CarlsenManager, Distribution Management SystemsGeorgia PowerClyde HerringPower Delivery Senior SpecialistSouthern CompanyGeorge L. ClarkPrincipal Engineer-Power DeliveryAlabama PowerMark FanelliManager, Systems Restorationand Emergency PreparednessNortheast UtilitiesMathew WellsSupervisor, Distribution OperationsColorado Springs UtilitiesDoug WhiteEmergency Operating Plan CoordinatorCenterPoint EnergyVinson CrooksSenior Energy Management System Support SpecialistProgress EnergyAnthony TorphyDirector Electric Operationsand Emergency ManagementCon EdisonRich Faglier Project ManagerGeorgia PowerBusiness Opportunities:A limited amount of exhibition space is available at the conference. Sponsorshipopportunities covering luncheon, evening functions, and documentationalso exist. For further details, please inquire to Warren Wm. Gollop E: energy@marcusevansbb.com or T: 246 417 5328.2:45 Case Study Addressing Outage Management Systems Expansion Initiatives Towardsa Distribution Management System (DMS)• Moving from the design phase to an active DMS model• Understanding the next level of a DMS• Ensuring one interface by achieving a mature OMS• Comprehending the future of DMS and power flow needsPeter Kobzar, Strategic Operational Planning Manager, BC Hydro3:30 Case Study Discerning Smart Grid's Impact on Outage Management Systems • Understanding the role of OMS in smart grid• Implementing smart grid without breaking OMS functionality• Leveraging smart grid to improve system restoration Clyde Herring, Power Delivery Senior Specialist, Southern Company4:15 Closing Remarks by Chair8:15 Registration8:45 Opening Remarks from Conference Chair9:00 Case StudyAnticipating and Overcoming the Unavoidable Forced Outagefor Maximized Energy Reliability • Identifying key causes of forced outages and the relevant work scope* Examining emerging issues causing forced outages* Understanding the impact of extended meantime* Highlighting techniques of preventing the causes of forced outages* Ensuring efficient contingency planning * Recuperating after the fact and moving from nothingRandy Helmick, VP Transmission (Storm Boss), Entergy9:45 Case StudyIdentifying Methods of Ensuring Power Delivery Reliability• Ensuring a shorter learning curve to reliability achievement• Facilitating training for operators• Proactively filling operator positions• Enforcing inspection cycles and regulations• Upholding key pole hardening guidelines after an event• Optimizing utility SAIFI and SAIDIGeorge Larry Clark, Principal Engineer-Power Delivery, Alabama Power10:30 Networking Break11:00 Case StudyAccelerating Outage Decisions and Repsonse with Real time InformationRich Faglier, Project Manager, Georgia Power11:45 Case Study Implementing an Efficient Emergency Management Plan – Lessons Learnedfrom Con EdisonCarlos Torres, VP Emergency Management, Con EdisonAnthony Torphy, Director Electric Operations and Emergency ManagementCon Edison12:30 Topical Luncheon Identifying Elements for Accurate Restoration Time EstimationsYour opportunity to discuss and debate key aspects necessary to ensure optimalresponse capabilities to outages within a timely manner. The topical luncheonhas been specifically created to ensure that all event participants have the opportunityto share their problems and solutions to common professional challenges. Discussthe value of manual vs. technological estimate computation; share your thoughtson adequately utilizing components such as directional fault locators for moreaccurate estimation. Each table will nominate a representative whom will sharethe thoughts and findings with the rest of the group upon reunion in the conferenceroom after lunch.1:30 Discussion of the Topical Luncheon2:00 Case Study Examining Critical Systems Integration with the Outage Management Systems• Ensuring up to date systems• Discussing OMS interfacing with GIS and SCADA to reduce information duplication• Identifying problems with systems and compatibility Edwin Carlsen, Manager, Distribution Management Systems, Georgia PowerEXPLORING STRATEGIC OUTAGE MANAGEMENTPROCESSES AND SYSTEM TECHNOLOGIESUTILIZING TECHNOLOGIES TO MANAGE ENERGY RELIABILITYDAY ONE | WEDNESDAY, OCTOBER 28, 2009 Booking Info: www.marcusevansbb.com/OMS2009Why You Should Attend:marcus evans Energy Testimonials Include:With millions of customers experiencing outages not to mention the tremendous costincurred, companies are always on the lookout for a preemptive approach to outages,which will reduce the amount of time needed for restoration and the expense thatis incurred to the company.As such companies have continued to take aggressive action to strengthen theirsystem, such as comprehensively inspecting power poles, upgrading the distributionsystem and thoroughly trimming and pruning trees and other vegetation that maycontribute to outages if a storm strikes.The marcus evans 9th Annual Outage Response and RestorationManagement Conference will address the concerns of the industry by focusing onthe different facets within the outage management solution paradigm. By highlightingmethods of efficient emergency outage response relating to outage detection,dispatching, outage reports and customer notification we will identify flaws anddiscrepancies within current programs to create an efficient and effective outagemanagement program which maximizes reduced budgets. Furthermore, we will accessthe impact of new trends, such as the Smart Grid and the integration of renewableinto the electric grid, on outage management systems."What a great resource and opportunity to share information and network.Solid participants and speakers."CPS Energy"One of the best conferences I have attended in the last 5 years."First Energy"Good opportunity to learn, network & communicate in one place."Southern California EdisonDAY TWO | THURSDAY, OCTOBER 29, 2009Media Partners: 8:00 Registration8:30 Opening Remarks from Conference Chair8:45 Case StudyMaximizing Mobile Assets through Concise Crew Configuration• Having knowledge of what mobile assets are available• Getting field services buy-in to mobile workforce management• Examining the integration of crew during an outage• Enforcing effective crew allocation to get more done with less peopleMathew Wells, Supervisor, Distribution Operations, Colorado Springs Utilities9:15 Case Study Exploring Technological Advances that Enhance the OMS Experience• Highlighting the best technology for outage detection and restoration• Ensuring a seamless user interface application• Performing a risk assessment needs analysis10:00 Networking Break10:30 Interactive WorkshopImplementing Mobile Workforce Management Initiatives to EffectivelyImpact the Bottom LineWorkforce Management is a critical part of the outage management processas it ensures that all personnel such as customer service representatives, dispatchers,and technicians within the systems are working in sync. This essentially ensuresa reduction in operating expenses and increased gains in efficiency and productivity.As such an integrated solution is needed to ensure service availability throughthe optimization of the service chain and workforce productivity. This is especiallyimportant in this current cost conscious climate where every penny mustbe accounted for and justified, the failure of mobile working initiatives to fail. By Attending this Workshop you will be:• Getting your business case approved to continue to drive workforce efficiency• Choosing the right technologies to upgrade mobile response capabilities• Readjusting to the utilization of technology• Optimizing productivity of the worker in the truck• Understanding the pitfalls associated with technological advancementsand implementation• Ensuring systems security and efficiency• Implementing essential remote control and communications • Integrating field and mobile technologies with your back-office systemsVinson Crooks, Senior Energy Management System Support SpecialistProgress Energy 12:00 Luncheon1:00 Case Study Implementing an Efficient Disaster Recovery Plan • Tailoring plans to encompass possible occurrences within the service areas• Controlling labor and material resources• Specifying cost of preparations fro big outage events• Ensuring emergency service restoration• Recuperating after the fact and moving from nothingDoug White, Emergency Operating Plan Coordinator, CenterPoint Energy 1:45 Case Study Identifying Resource Capabilities for Outage Response • Highlighting the criteria for choosing contractors• Implementing an effective resource management tool• Ensuring resource tracking and patrolling• Understanding the new workforce culture for maximum resource utilization James Conway, Director, System Operations, Commonwealth Edison2:30 Networking Break3:00 Case Study Exploring the Applicability of Consolidated Restoration Planning• Upgrading the level of restoration planning to be done• Having the right personnel during outage restoration • Analyzing pertinent information to ensure an accurate focus and outage scope• Reporting assessments and repair notifications back to the office• Integrating corporate resources during an outageMark Fanelli, Manager, Systems Restoration and Emergency PreparednessNortheast UtilitiesASSESSING ESSENTIAL ELEMENTS OF A PROACTIVE OUTAGE APPROACHEVALUATING COMPLIMENTARY PROCESSESFOR WORKFORCE MANAGEMENT OPTIMIZATIONBooking Info: www.marcusevansbb.com/OMS2009Preferred Partner:AREVA T&D offers solutions to bring electricity from the sourceonto the power network. We build high- and medium-voltagesubstations and develop technologies to manage power gridsworldwide. We are a full-fledged solution provider, offering safe,reliable and efficient power distribution.Energy Central, established in1996, is the leading resourceconnecting professionals in the global power industry to news,events, databases, insight and analysis. With six distinct websites,seven e-newslettersand both electronic and print publications, topenergy executives, managers, leaders and industry influencers haverelied on Energy Central to deliver the information they use every day.We also have the most used jobs web site, EnergyCentralJobs.com, connecting jobseekers and employers in the energy industry.EnergyBiz is a bimonthly business magazine for leadersin the new power industry. EnergyBiz reaches more than20,000 of the most influential buyers, including managers,executives, legislators, regulators, lawyers and consultants who make buying decisionsin utilities, government, advisory firms and supplier companies. EnergyBiz targetCEOs, CFOs, CIOs, CTOs, VPs and their direct reports – quality prospects available onlythrough Energy Central.In the rapidly changing climate of today's power industry,Electricity Today magazine continues to be the publicationof choice for North America's utility transmissionand distribution sectors. Electricity Today, a CCAB audited publication,is published9 times a year by The Electricity Forum (a division of the Hurst CommunicationsGroup, Inc.), the conference management and publishing company for NorthAmerica's electric power and engineering industry. It is distributed free of chargeto electric utility personnel and electrical consulting engineers across Canadaand the United States, providing up-to date information and timely articles on topicsrelevantto today's electrical power industry. Please use the following link:www.electricity-today.com.Since 1973, has kept its readers at the forefront of majordevelopments in the energy industry. The top daily publicationamong energy executives covers all aspects of the energyindustry including electric utilities, nuclear power, natural gas, oil, coal and alternativefuels. For more information visit our website www.theenergydialy.com.Since 1998, Gatekeeper Systems, based in Pasadena,CA has offered NaviGate, an advanced database-driven map-oriented 'Data Virtualization' suitefor utility information integration and distribution.NaviGate improves operational efficiencies by makingcorporate information much more accessible to unlimited personnel such that dailybusiness decisions can be made faster and based on the right information wheneverand wherever they need to be made.SkyTerra delivers mobile wireless voice and dataservices primarily for public safety, security, fleetmanagement and asset tracking throughoutNorth America. SkyTerra is developing an integratedsatellite-terrestrial communications network, which will provide seamless, transparentand ubiquitous wireless coverage including Internet access, high-speed data servicesand voice services to conventional devices.Silver Sponsors:3:45 Case Study Managing the Quintessential Customer Experience of an Outage • Implementing proactive external communication procedures• Increasing the amount of real time outward communication• Identifying alternate methods of informing customers during an event• Providing accurate restoration data to external customersBarb Powers, Director, Customer Servic, TECO Energy4:30 Closing Comments and end of the 9th Annual Outage Response and Restoration Management ConferenceBBC639/INTRegistration DetailsName:Position:Email:Name:Position:Email:Name:Position:Email:Company:Address:City: State: Zip:Phone: Fax:Company Size:Nature of Business:Web site:Payment MethodPlease charge my: __ Visa __ Mastercard __ Diners Club __ AmexCard Billing Address:City: State: Zip:Card Holder's Name:Signature:Card Number: __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __Verification Number:__ __ __ Exp Date: __ __ / __ __Confirmation Details – If you do not receive a letter outlining the conference details twoweeks prior to the event, please contact the Conference Coordinator at marcus evans.AuthorizationSignatory must be authorized to sign on behalf of contracting organizationName:Position:Email:Signature: Date:Conference: 9th Annual Outage Response and Restoration Management Date(s): October 28-29, 2009 Location: Atlanta, GA Terms & Conditions: marcus evans: Marcus Evans Inc.1. Fees are inclusive of program materials and refreshments.2. Payment Terms: Following completion and return of the registration form, full paymentis required within 5 days from receipt of invoice. PLEASE NOTE: payment must be receivedprior to the conference date. A receipt will be issued on payment. Due to limited conference space, we advise early registration to avoid disappointment. A 50% cancellation fee will be charged under the terms outlined below. We reserve the right torefuse admission if payment is not received on time. 3. Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extracharge up to 14 days before the event are allowed. Substitutions between 14 days andthe date of the event will be allowed subject to an administration fee of equal to 10% ofthe total fee that is to be transferred. Otherwise all bookings carry a 50% cancellation liability immediately after a signed sales contract has been received by marcus evans(as defined above). Cancellations must be received in writing by mail or fax six (6) weeksbefore the conference is to be held in order to obtain a full credit for any future marcus evans conference. Thereafter, the full conference fee is payable and is non-refundable. The service charge is completely non-refundable and non-creditable.Payment terms are five days and payment must be made prior to the start of the conference. Non-payment or non-attendance does not constitute cancellation. By signingthis contract, the client agrees that in case of dispute or cancellation of this contract thatmarcus evans will not be able to mitigate its losses for any less than 50% of the totalcontract value. If, for any reason, marcus evans decides to cancel or postpone this conference, marcus evans is not responsible for covering airfare, hotel, or other travelcosts incurred by clients. The conference fee will not be refunded, but can be credited toa future conference. Event program content is subject to change without notice.4. Copyright etc: There are no copyright restrictions on the presentations made by USGovernment personnel at marcus evans events. However, materials in this packageother than the presentations by US Government personnel are copyrighted and may notbe reproduced in any manner without the prior permission of the publisher.5. Data Protection: Client confirms that it has requested and consented to marcus evansretaining client information on marcus evans group companies database to be used bymarcus evans groups companies and passed to selected third parties, to assist incommunicating products and services which may be of interest to the client. If the clientwishes to stop receiving such information please inform marcus evans local office oremail gleavep@marcusevansuk.com. For training and security purposes telephone callsmay be recorded.6. Important note: While every reasonable effort will be made to adhere to the advertisedpackage, marcus evans reserves the right to change event dates, sites or location oromit event features, or merge the event with another event, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shallbe made. In the event that marcus evans permanently cancels the event for any reasonwhatsoever, (including, but not limited to any force majeure occurrence) and provided thatthe event is not postponed to a later date nor is merged with another event, the Clientshall receive a credit note for the amount that the Client has paid to such permanently cancelled event, valid for up to six months to be used at another marcus evans event. No refunds, part refunds or alternative offers shall be made.7. Governing law: This Agreement shall be governed and construed in accordance withthe law of Illinois and the parties submit to the exclusive jurisdiction of the Cook CountyCourts in Illinois. However, marcus evans only is entitled to waive this right and submitto the jurisdiction of the courts in which the Client’s office is located.8. Client hereby acknowledges that he/she specifically authorizes that marcus evans charge the credit card listed above for the amount provided herein;that this Contract is valid, binding and enforceable; and that he/she has no basis toclaim that any payments required under this Contract at any time are improper, disputed or unauthorized in any way. Client acknowledges that they have read and understood all terms of this contract, including, without limitation, the provisionsrelating to cancellation.Internal Use Only: Job Code _____________ SIC Code _____________FeesSTANDARD FEES__ CONFERENCE FEE (Early Registration) @ $2,672.82__ CONFERENCE FEE (Per Delegate) @ $2,969.80__ CONFERENCE ONLINE DOCUMENTATION ONLY (Per Delegate) @ $737.80Please Contact for Special Pricing for Municipals and CooperativesPrices are inclusive of service charge.PREMIER PLUS DISCOUNTS__ 3+ ATTENDEES @ $2,524.33 (Per Delegate)__ 5+ ATTENDEES @ $2,375.84 (Per Delegate) All members of a Premier Plus group must register at the same time in order to receive anydiscounts. Prices are inclusive of service charge.Registration ContractPlease complete this form immediately and fax back to:________________________________________________________________________FAX: 888 844 4901 (TOLL FREE) OR 246 421 9610For further information call 246 417 5328Please write in BLOCK CAPITALS Text2: Warren Wm. Gollop Text1: NEXT 10 TO REGISTER SAVE 10%