After Sales Support Services

Our after-sales team ensures the constant and maximum performance of the insolar system via our help desk. Various levels of support are offered that range from answers to technical questions all the way to remotely handling the most complex queries concerning a specific solar plant. If required,  an on-site technical team visit will even be scheduled to assist in resolving system issues. The verification of proper data acquisition is another routine procedure that is offered with extra focus given to patches, security issues and bug-fixes. Apart from those, controller and central platform software updates are performed regularly in order for the clients to enjoy the most complete and upgraded version of the insolar monitoring system.