Customer Services

Surface Combustion offers in-house technical support as well as a large force of customer service engineers. Our experienced field service engineers, product managers and controls experts frequently remotely troubleshoot customer problems. Therefore, on-site visits are often avoided, reducing customer downtime and expenses. When telephone support can’t solve the issue, Surface Combustion will dispatch a customer service engineer to a plant location to inspect, test, troubleshoot, or assist in the timely maintenance and restart of equipment. Surface Combustion’s service support is backed by one of the largest replacement parts inventories in the industry. Critical parts and components are often shipped within 24 hours.