Digital Support Center Service
Our Digital Support Center accompanies you over the entire lifecycle of your power plant – from commissioning to refurbishment.
Commissioning is a key milestone in the construction of a power plant. That is why we developed a dual commissioning process. Supported by digital solutions, an on-site technician is supervised by our GLOBAL Hydro experts to ensure a smooth execution.
Our service competences reach far beyond managing hydropower plants constructed by GLOBAL Hydro. All our service processes – digital and analogue – are designed so, that we can offer a lifecycle partnership to any hydropower plant owner or operator.
We are your lifecycle partner that can offer you holistic monitoring and plant management. The collected data is bundled in our Digital Support Center and monitored continuously. Our experts find chances to improve efficiency or safety and intervene accordingly.
We draw up each maintenance contract individually to correspond with the customer’s needs. Our experts around the globe are connected and can speed up processes for a comprehensive service package, including spare parts, software updates or maintenance contracts. For all of this, we keep high standards for efficiency, safety and data security of our customers.