Energy Forecasting - Personal and Professional Service

Energy Opticon provides weekly service to all our customers with SLA (Service Level Agreement) and every customer has a key account owner at Energy Opticon, with whom most of the contact goes through. Weekly service includes trimming of forecasts and an overall check of the Energy Optima 3 system. Energy Opticon offers personal support at normal office hours both through phone and e-mail. Our educated staff is always only a phone call away and the caller will never be stuck in long waiting lines or answering machines. Continuous updates with new Energy Optima 3 software releases are also included in the service contract. Energy Opticon continuously makes satisfaction surveys among the customers, with very positive results.