Pre and Post Implementation Services
Pre-installation regardless of the dimension of our plant, design is always and strictly customized avoiding any kind of 'photo copy project'. Any solution is referred to its specific case and made suitable for the site that will host the plant and to the committed needs.
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Overview Services
Before each installation we examine the site, the shade and any critical issues in order to establish the electrical energy production that the plant will has to have; the very special attention we dedicate to this analysis and preventive check phase, is a guarantee for our customers that each plant installed complies with expected production.
The skills and experience of Energ-etica technical staff are such good that our diagnostic services are also required for the optimization of installations made by others, that have a non-conforming performance as set in the contractual phase.We also consider a benefit offering a wide selection of products that, unlike others, we don't sell as such but select with the only aim of developing and delivering the more competitive and responsive solutions to customer needs.
Post-Installation
We are aware that a photovoltaic system began his life only when installation is completed, the customer relationship continues especially after closing the shipyard. Our post-installation services have the objective of maintaining PV installation high performance monitoring its efficiency. This is made possible through the remote supervision with specific diagnostic equipment, installed on the PV system for daily verification of each parameter such as monitoring production/performance, identifying any anomalies, detecting every malfunction and solving it in a timely manner while minimizing production loss risks.
Energ-etica has a particular full allocation, all tests are, in fact, performed with specific instrumentation. In addition remote controls operate directly on the installation site through a series of planned tests as measuring the performance of every single inverter, performing tests on all interface and control devices, measuring the temperature of electrical components, checking the connections, the mounting structures mechanics and producing test reports.
In full transparency and diagnostics visibility we provide our clients with direct access to web portals and providing periodic activities reports including system performance. In addition to the ordinary and extraordinary maintenance services, we provide 24 hours 365 days per year equipment assistance in case of fault repair and production restore. Our parts inventory is constantly updated with all necessary spare parts.
Other post-installation fundamentals services are osmotic water cleaning for solar panels maintenance and administrative support services for large installations about incentives and GSE administrative papers request.
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