ISD Software und Systeme GmbH (ISD Group)

Technical Support

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ISD Software und Systeme GmbH provides advanced CAD and PDM solutions through its flagship products, HiCAD and HELiOS. HiCAD is a versatile 2D/3D CAD software catering to both new users and experienced professionals, offering robust features for various applications including special machine construction, plant design, and modular construction. With integration capabilities, HiCAD allows seamless import and exchange of data across different platforms. HELiOS serves as a PDM tool, ensuring efficient management of product lifecycles, documents, and CAD data. Recognized for its reliable support, ISD provides a comprehensive service portal and direct assistance via phone and remote access tools. With a focus on continuous innovation, ISD offers software maintenance contracts that keep systems up-to-date, ensuring users work with the latest technology and receive prompt support.

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We solve your problem! Fast and reliable!

Even after the introduction of our products, our support team offers competent assistance at any time, be it with questions about the products or if quick solutions to problems are required. Just choose your preferred contact option - we will be happy to support you!

For even more security:
The ISD Software Maintenance Contract

Everything is in here for you. Always work with the latest technology from HiC and HEL. Whether updates with new functions or optimizing patches - your software is always up to date. And should things not run smoothly for you: Our ISD support is included in the maintenance contract. If you have any problems or other questions, we are happy to support you at any time. Take the easy and efficient way and get information about the ISD Software Maintenance Contract.