Customer Engagement Software

Brand trust is vital to any DR program. Build brand loyalty with a custom microsite and emails with your utility logo and colors. Present a welcoming and familiar face to new participants each and every time, improving customer satisfaction.

Keeping customers up-to-date on the latest events, updates, and energy efficiency news is important to enrolling and retaining program participants. Easily create templated messages, custom campaigns, and direct messaging to communicate with customers directly from the platform.

The Homeowner App gives customers real-time data on their energy usage, helping you build knowledgeable customers, who understand how your program works and ultimately boosts participation, and reinforces energy-efficient behaviors.

Choosing and processing the right incentives can often be a headache. With Virtual Peaker,  paying out incentives are made simple for your programs allowing you to pay out to your customers with a simple click of a button. Choose from options like bill credits, cashback, or e-gift cards.