Arup is committed to an approach to its work that embodies quality, a concern for the environment, and fair dealings with staff and clients.

Health and safety policy

Arup Group considers health and safety at work to be of fundamental importance. We have always striven to create a humane organisation, where people matter. This clearly applies to our own employees, but it also affects those with whom we collaborate, and for whom we provide our professional skills.

We do not think that health and safety is an imposition. It is part of our design and management process, and properly integrated it will create a better and more economical product.

It is our policy to take into account in all activities the requirements of all relevant health and safety law, and to continuously seek improvement wherever possible and appropriate.

In particular it is our policy to provide adequate time and resources to:

Ensure, so far as is reasonably practicable, the health, safety, and welfare at work of all employees including temporary and contract staff, and of other persons affected by our actions.
Provide such health and safety training, specialist advice, information, instruction, and supervision as may be necessary to personnel at all levels.
Provide means of consultation on health and safety matters for all employees, and other persons who may be affected by their acts or omissions.
Keep the measures taken to promote health and safety under regular review.
Integrate health and safety considerations into our design and business decisions.
Set measurable performance targets.
Monitor our performance in complying with this policy.

Quality policy

Mission: To shape a better world.
Objectives: To deliver this, the firm aims to:

Meet the needs of its clients by providing services of recognised value.
Seek continued enhancement of its performance through improved processes.
Create conditions where people of high ability are attracted to work in the firm.
Achieve local delivery of the firm’s global knowledge and skills, through the provision of networks, supported by appropriate training and facilities
Maintain honour and mutual respect in relationships with clients, members of the firm and collaborators.
Operating within a management system which meets the requirements of ISO 9001.

Outcome: In meeting these objectives, the firm will:

Deliver projects which are recognised for their quality.
Provide opportunities for staff to develop rewarding careers.
Achieve a performance which will sustain the long-term success of the business.
This will result in the firm being known for the excellence and creativity of all that it does for clients and for society at large.

Sustainability policy (including environmental policy)

Mission: To shape a better world.
Objectives: The firm will implement practices that promote economic security, social betterment and environmental stewardship and will strive for continuous improvement of performance in these areas.

To deliver this, the firm aims to:

Set a sustainability strategy for the firm.
Be a leader in sustainable development in areas relevant to its business.
Work with its clients to pursue, promote and develop sustainable business outcomes
Promote sustainable practices.
Use its skills and influence to improve the built environment and to maintain the integrity and quality of cultural environments.
Hold its performance accountable to its staff through objective measurements.
Report on its sustainability performance and achievements.
Operate within a management system that is registered as meeting the requirements of ISO 14001.

Outcomes
In meeting these objectives, the firm will:

For its core business

Comply with legal and other requirements that relate to its environmental aspects.
Provide value to clients by building upon its reputation for integrated design and a holistic approach to projects.
Deliver projects recognised for their sustainability credentials, in line with client expectations.
Evaluate projects with respect to their sustainability risks and opportunities and, where appropriate, work with the client to deliver a more sustainable outcome.
Achieve performance that ensures the firm’s economic, environmental and financial viability.

For its people

Employ and retain staff who have a high degree of awareness and expertise in sustainability for all disciplines practised.
Provide ongoing education and training for all staff on sustainability issues relevant to the firm’s businesses.
Support innovative approaches to implementation of sustainability strategies on projects.

For its facilities

Endeavour to prevent pollution.
Aim to use resources efficiently and to minimise waste, usage of water, energy and other consumables.
Implement a strategy to move towards minimising carbon emissions in its operations.
Implement a strategy for the firm to move towards sustainable procurement of the goods and services used in its operations.

For its external relationships

Engage with organisations that practise sustainability and that enable the exchange of ideas and the promotion of sustainability leadership across its businesses.
Implement a strategy to work on community projects that achieve sustainability goals.

Diversity and inclusion

Arup recognises that to produce work of high quality, to maintain our reputation for innovation and creativity and to understand and delight our clients we need to fully embrace the skills, talents and knowledge that only a diverse workforce can deliver.

Code of Practice
As a global organisation, we recognise and respect each others’ differences and strive to build a working environment where our different values and perspectives are actively harnessed to create the best solutions for our equally diverse client base.

We will work to ensure that everyone feels their contribution is valued and their successes are celebrated through our processes and through our training and development.

The diversity and inclusiveness of our workforce is supported by our ethics on sustainability and human rights.

Our employment and recruitment practices will adhere to, and strive to exceed, local legislation wherever we work in the world.

Arup’s principles of diversity and inclusion extend to our clients, our suppliers and all those with whom we choose to work.

Arup services

Façade Engineering Services