InAccess services
Design Services
Our design team researches, evaluates and delivers the optimum and most innovative solution, designed in detail so as to cope with any monitoring challenge that may occur while the most appropriate communication infrastructure is proposed in order to guarantee uninterrupted communication (via 3G, satellite etc) of high quality. The right input from client’s part is ensured through technical meetings and special requirements are discussed so as to be taken into consideration in the delivered system together with the review and analysis of electrical diagrams of the PV Plant.
After Sales Support Services
Our after-sales team ensures the constant and maximum performance of the insolar system via our help desk. Various levels of support are offered that range from answers to technical questions all the way to remotely handling the most complex queries concerning a specific solar plant. If required, an on-site technical team visit will even be scheduled to assist in resolving system issues. The verification of proper data acquisition is another routine procedure that is offered with extra focus given to patches, security issues and bug-fixes. Apart from those, controller and central platform software updates are performed regularly in order for the clients to enjoy the most complete and upgraded version of the insolar monitoring system.