We will design your PV, ST or biomass system only after we fully understand your needs and requirements and unlike many other national companies, we do not have a `one size fits all`. We can access any number of different types of panels, inverters and boilers to ensure that your system is one that properly suits you.
The service we offer
We offer a personal, professional and friendly service from start to finish. Most importantly, we recognise that as our customer, it is your views that count.
We work with our clients to make sure that their renewable energy system is sympathetic to their house and neighbourhood. If you are in a conservation area or your house is listed, we can help you with the planning process. Working with one of the local planning departments we designed an integrated roof system using System Photonics tiles for the central gulley of a Grade II Listed house. Just visible from the highway, the panels match the profile and colour of the existing slate and form the new roof covering, completely replacing the slates.
Our salesmen are our engineers and they can give you practical, hands-on advice about the best systems for your home. They know how it works, how long it takes and what results it produces - not just what it says on the back of the sales leaflet.
We work with electricity and water but we're not just electricians, or plumbers. Our main driver is renewable energy and we deal solely with the installations of photovoltaic, solar thermal and biomass systems. What's more, we're accredited for all three technologies by the Microgeneration Certification Scheme, the body set up by the government to ensure high quality standards within the renewables industry.
Solinvictus is our trading name though our full company name is Solinvictus SES Ltd and our registered number is 08024256. We are a limited company registered in London and incorporated in the UK. Our registered office is: 35 Manor Road, Potters Bar, Herts EN6 1DQ and our VAT number is 986 5407 72
We are MCS registered (NAP19675) and the trade body that certifies this registration is NAPIT. We are also members of the Renewable Energy Consumer Code (RECC) which protects the interests of customers buying small scale (domestic) renewable energy systems.
All installation works are guaranteed for 2 years from the date of completion and the manufacturer's warranty (5, 10 or even 20 years depending on the brand and the product) come into effect after that - specific details will be given on request. Your statutory rights are not affected by our guarantee. A letter of engagement accompanied by our standard terms and conditions will be provided at the start of any contract for works.
Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matters arising from it. If you wish to complain you can do so by contacting Simon Robinson at our office address.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsmen Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted traders in the first instance on 0117 981 2929.