IHI Energy Storage offers a variety of services to complement energy storage systems. The expert remote and field services teams provide flexible and customized operations and maintenance support to address customers’ needs.
All systems developed by IHI Energy Storage are equipped with remote diagnostics abilities, granting the service team access to the system 24 hours a day, 365 days a year to ensure reliable on-demand support. If issues cannot be resolved remotely, IHI Energy Storage dispatches highly trained Field Engineers with off-site support to bring systems back into working order as quickly as possible.
IHI Energy Storage offers five service options for customers to choose from when developing their energy storage systems:
- Remote Monitoring and Diagnostics
- Customer Service Portal
- Preventative Maintenance
- Corrective Maintenance
- Spare Parts Availability