Services

Technical, service and warranty support is provided through our factory trained bilingual Product Support Team. Personnel are trained on all components, including generators, pump sets, marine engines, transmissions, control panels and transfer switches. We have training facilities at multiple locations, where our experienced personnel provide certified training to our domestic and international dealer network personnel. Tradewinds also provides direct service and start-up commissioning beyond of our dealer locations. Our service department employs the latest and most advanced electronic diagnostics equipment, including resistive and reactive load banks. Tradewinds` service personnel possess in-depth knowledge of diagnostic protocols capable of solving the most complex faults. Service assistance is available 24/7 through our emergency contact number. It is important to maintain your Tradewinds product on a regular basis to ensure reliable operation.