Dynapower field service is available not only for Dynapower and Rapid Power Technologies equipment but also for most other rectifier manufacturer’s equipment.
Dynapower field service proudly performs onsite:
- Routine Maintenance
- Equipment Evaluation
Whether you’re working with rectifiers or energy storage, Dynapower has worked hard in recent years to ensure our Field Service team is capable of handling all aspects of onsite repairs, maintenance and planning.
As quality needs have risen, Dynapower has met this challenge by doubling the size of its Field Service team. We also have an incredibly deep layer of product documentation to ensure our technicians are armed with the right tools and schematics for any job.
For our worldwide field services, Dynapower covers every single country that our product is installed in. In 2019, we conducted field service work in 17 different countries and we have gear deployed in roughly 38 countries.
We also collaborate with several partner companies in our distribution network, and our service network of experienced and certified support staff.
“We have a lot of loyal distributors who are lifelong purchasers and servicers of our equipment that have built their businesses around our products,” said Repairs Supervisor Remington Schieffer.
“The fact that there’s a $7.5 million used equipment industry, and over 50% of the volume of product being bought and sold in the used equipment industry for metal finishing is Dynapower and Rapid product speaks to the quality and longevity of our product.”
We recognize that the key to optimal performance and uptime of your equipment is in routine onsite visits. This is why our Dynapower Field Service team offers a variety of maintenance programs to fit your equipment and budgeting needs.
Dynapower’s preventive maintenance programs are designed to ensure that your equipment is inspected and adjusted on a regular basis, extending the reliable operating life of the equipment. Our goal is to prevent unnecessary equipment failures, ensure proper operation, and minimize your repair and operating costs. If potential problems are observed, corrective action may be taken during the preventive maintenance visit with approval of the customer.
The following steps are performed during a regularly scheduled preventive maintenance visit:
- Evaluate operation of equipment
- Inspect all connections
- Check all interlocks
- Check semiconductors and clamps
- Calibrate voltmeters
- Check all controls and indicators
- Provide a report on current condition
- Provide a suggested PM schedule
- Perform operator and maintenance training